How do I Talk to a Live Person at Qantas?

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Qantas Airlines Speak to a Person

Being one of the best airways in Australia, Qantas provides flying services domestically and internationally. It covers over 150 international places around the world. Travelers know the airlines for the top-class services and the hospitality the crew addresses the passengers with. Are you looking forward to booking your flight tickets with Qantas? Or are you facing any problems in doing so? Worry no more because there are different ways to contact the airways and talk to the aviation members anytime. The Qantas Speak to a Person option is available around the clock to clarify their queries related to flight ticket bookings, cancellations, or refunds. Let’s first pay attention to the points you can reply on the airlines’ agents.

Why Contact Qantas Airways?

These are the following points that the agents can resolve are:

  • Book tickets with the best possible and cheap deals
  • Cancel the flight ticket flexibly with easy payment reversal
  • To know about the baggage policy
  • Name or date change of the flight
  • Seat selection
  • Online check-in procedure
  • And many other queries.

If you have been facing any of the above issues, feel free to talk to a person at the airline. Here are the ways through which you can connect to Qantas Airways

How to Speak to a Person at Qantas via a Phone Call?

If you are facing problems making a Qantas reservation, contact the team to speak to a person at Qantas The booking team will guide you regarding the best flight fares to your preferred destination and help with ticket purchases. Moreover, a phone call is the most straightforward way to talk to a flight representative and request immediate help.

If you wish to talk to a person at Qantas via a phone call, follow the below steps:

  • First of all, visit the airline’s official site and click on the “Help” button on your web browser.
  • Second, you will see the various options to +1-860-498-9674
  • Then, dial the airline’s customer care phone number.
  • Press the “Enter” button to move to the next page.
  • The system will connect you to one of the flight representatives who will listen to your issues. Afterward, the concerned person will ask about your trip details and ensure to help you completely.

Connecting to Qantas Airways Speak to a Person Through Phone:

This is one of the most convenient ways to talk to an airline person. You just need your phone. Call Qantas customer service number, 131313, or  +1-860-498-9674. You can also find the number on the official website of the airline. Here is the point you can follow as per your requirement:

  •  For a reservation that has already been made, press 1
  • Click 2 for any feedback or complaints
  • Press 5 if you have any issues related to baggage or your damaged and lost items at the time of travel.
  • To begin a conversation with the agent, press five and tell them about your concerns.

Once you select any number as per your needs or queries, you will be connected to a live person of Qantas Airways within seconds.

Qantas Airways Contact Numbers 

Qantas Airways has made different customer service numbers available based on the other regions where they fly. Here is a list of areas with their respective Qantas Airways Contact numbers:

Regions Qantas Customer Service Numbers
Australia13 13 13
South Pacific+678 23 848
Africa+27 21 427 3128
Asia+91 22 6111 18 18
Europe0800 964 432
Middle East+971 2 611 8640
Canada & USA1800 227 4500

Speak to a Person at Qantas Airways via Live Chat:

This is another option for connecting to the airlines. Follow the steps below:

  • Visit the official website of the airline 
  • Go to the ‘Contact Us’ button
  • There will appear some options for connecting. Choose the ‘Chat Service’ option.
  • Your page will display a chat box in the right corner of it.
  • Choose or fill in your issue there, and you will get all the answers to your queries.

The best part is that you need to wait for the answers. The chat section of the airline is available round the clock, making it easy for the customers to connect with them at any time they need.

Send Mails to Qantas Airways:

If you find that your problems are not being solved by calls or chats, you can email the airways. Follow these steps to do so:

  • Go to the official website of the airline.
  • Head towards the ‘Contact Us’ section.
  • Choose the mail option.
  • Compose an email mentioning all your queries.

The airways will receive the mail soon and reply as quickly as possible. In this way, you can solve your queries while saving a lot of time at the same time.

Connect to Qantas Airways Via Social Media

Today is when there might be only some people who are not using any social media platform, be it Facebook, Instagram, Twitter, or Youtube. Most of us use any one or all of them. Meeting up the needs of the passengers, Qantas Airways has made its availability on social media platforms as well. Here are the steps to be followed to get connected to them through social media:

  • Go to the official website of the airline.
  • Find the official handles of Instagram, Facebook, Twitter, and youtube. 
  • You will be connected to a live person sitting at the airline.
  • You will receive a genuine reply to queries within some time.

So above are a few answers to the question of How to speak to a person at Qantas? We are the travel service providers and are available day and night for people coming across flight bookings and cancellations issues. Still, if any passenger faces any problems and cannot contact the airline directly, they can call us at our customer service number.

How Can I Contact Qantas Airways?

There are different ways to get in touch with Qantas Airways. You can either call, mail, or eleven chat with them. +1(878)-728-7032 is the number where you can call and solve your queries. However, there are different customer service numbers for other regions. You can find the numbers on the official website of the airways.

How long does a Qantas Representative take to respond to a Flyer’s Mail?

Flyers can also avail of customer care services via writing a detailed mail to the Qantas representative. Once you have sent the mail from your end, one of the experts will reply to the same mail address.

However, it will take around 48 hours to get a mail from the official team. Suppose you don’t get an answer after waiting for so long. Immediately talk to the executive over a call at +1-860-498-9674.

How to Make Group Flight Reservations over a Phone Call?

Qantas Airlines permits passengers to make group flight reservations for ten or more people on the same flight. Moreover, the carrier offers exclusive deals and additional discounts for group trips to popular routes. You can get in touch with Qantas representatives and customize the package with the best services.

The team will ease the booking process by telling you about the best holiday quote and providing additional assistance. Moreover, one can also book group tickets online on the airline’s official site within a few clicks.

Can I Request a Seat Upgrade from a Qantas Representative?

Traveling on comfortable and reclining seats is the basic requirement of a flyer. Therefore, the Qantas team provides the flexibility to book and upgrade the seats on the plane an hour before departure.

If you have already purchased a desired seat that you want to upgrade, dial Qantas customer service number +1-860-498-9674. However, upgrading a seat is subject to the availability of seats in the preferred travel class.

Are You Worried about the Last-minute Deals on Qantas Airlines?

At Qantas Airlines, passengers can make reasonable travel plans and also get access to cheap flight tickets and airfare services. Moreover, the airline provides last-minute deals on bookings and holiday packages to your favorite destinations. If you can’t find last-minute deals on the official site, don’t hesitate to talk to the live person at Qantas.

The experts will provide the best and most inexpensive flight fares to specific routes and make reservations on your behalf. Besides, you can also download the mobile app for free and check the discounted fares to various places. Moreover, turn on the notification bell, get the latest updates on ongoing offers, and make bookings accordingly.

How can I Speak to a Person at Qantas in Australia?

Travelers can contact the airline anywhere in Australia and seek hand-to-hand assistance on flight matters. The Qantas customer service number for Australia is 131313 and +1-860-498-9674, these are available 24 hours and seven days a week. By availing of the incredible call service, resolve issues related to bookings, changes, cancellations, refunds, baggage, arrival, departure, etc. Moreover, passengers from Australia can also request a call-back service and peak to the live person as per their convenience. However, if you have booked flights through a third party, call them directly via the National Relay Service.

Is it Possible to Request a Refund from Qantas Airlines over the Phone Call?

There might be a possibility that flyers face some trouble while requesting a refund of the canceled flights. Therefore, the airline provides different ways, from online or offline, to apply for a ticket refund as per convenience. For instance, if you have booked flights on the site and canceled the same, you are eligible for a refund.

Generally, it takes 7 to 20 days for the team to initiate a refund to the original payment mode. You may request full compensation for canceling flights within 24 hours of the initial reservation without any penalty. All you have to do is speak to a person at Qantas and request the team to initiate a refund. Contact the flight representative via phone call, live chat, or email.

How does Qantas Respond to the flyer’s Complaints?

Qantas Airlines values its customers and promises to offer premium services at an estimated price. For them, feedback really matters a lot and helps them to identify the cause of the problem better. Therefore, the team has created a feedback page to share your experiences, complaints, queries or doubts, and valuable suggestions.

Moreover, the Qantas representative will acknowledge the feedback within 30 days and give an alternative solution within 60 days. If you are speaking from the U.S., dial +1-860-498-9674 and talk to a live person and take help when required. Besides, one can contact the team at or dial 2023662220 for immediate assistance.

How to enquire about Baggage on Qantas Airways?

At Qantas, passengers can raise an issue related to broken, lost, or found baggage. Suppose you are at the final destination airport and did not find your baggage. In that case, you can connect with a flight representative and seek immediate help.

Dial 1300 306 980** and instantly connect with a flight representative and highlight your baggage issue. Furthermore, the team will verify your request, start finding solutions and ensure a satisfactory response.

What if the Qantas team doesn’t revert to your email?

Qantas Airways also assist passengers over email and assure them of help by sending a reply within 24 hours. However, if they fail to contact you via email after a few days, you can contact the team over the call.

  • You can call on the airline’s official phone number and address the issue with the flight executive.
  • Furthermore, they will get back to you and fix your concern without keeping you on hold for too long.
  • Whether you have booked flights in an Economy or high-class cabin, you will still get the best help.
  • If the phone call option is not suitable for you, consider writing to the airline via the feedback form. An executive will contact you shortly, listen to your queries carefully, and simultaneously give you the best solutions.

Contact Qantas Airlines to book a bundle for your trip

Flyers can get the best experience before or after completing a trip. The airline will offer you the best, from cheap fare deals to high-quality customer service.

Buying a bundle of a ticket and hotel stays or vice versa can save you money and eliminate travel expenses. Additionally, there is no long waiting time on Qantas, and you can plan your trip with expert assistance.

  • If you wish to book the flight ticket and stay packages, call on 13 70 66. Otherwise, dial 61 2 8376 7665 from 8:00 am to 6:00 pm between Monday and Friday.
  • In addition, you can manage any flight booking before your actual travel date by applying the terms and conditions. When facing trouble with flight bookings or cancellations, feel free to contact the team.

Does Qantas provide trip protection to the Flyers?

You can contact Qantas Airways to request trip protection. Also, if you are a resident of the United States, you can contact the team at +1 833 297 2263 and raise queries related to your trip or request to initiate trip protection.

The travel insurance will cover compensation for the unused portion of the flight, prepaid travel costs, and non-refundable fees. So, if you cancel a booking, the travel insurance will cover the penalty and other applicable charges.

Frequently Asked Questions


Is Qantas Customer Services Available 24/7?

Generally, Qantas Airlines serves customer services for the entire week and 24 hours. However, there are some destinations where the team speaks with the customers within a time slot. For instance, the calling hours for Fiji are between 9:00 am-5:00 pm from Monday and Friday. While on Saturdays, the ideal time to speak to a person at Qantas is from 9:00 am-1:00 pm.

How Long Does It take Qantas to Respond to a Phone Call?

Qantas Airways usually take 39 minutes maximum to reply. And it might take even more than 50 minutes if any customer calls after midday.

Can I Change my Qantas Flight Date?

If you’re a Qantas Frequent Flyer, go to My Account, then flight bookings, then select ‘Manage’ to make changes to your reservation. In the Flights panel, click the red ‘Change’ button. Make your modifications and accept any relevant change costs or pricing discrepancies.

How do I Get a Refund from Qantas?

If you need assistance, please phone us at 13 13 13 if you are traveling within the next 24 hours. For assistance with flights booked through a travel agency or a third-party website, contact them directly.

How do I Contact Qantas International?

You can get the customer service number for different regions from the official website of the airline.
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