How do I Contact (Speak) Hainan Airlines?

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Would you like to communicate with a flight executive regarding your flight queries on Hainan Airlines? Contact the Hainan Airlines customer service team by dialing +1 (888) 688-881 or +1-860-498-9674 and seeking quick travel assistance.

Hainan Airlines is a Chinese airline based in Haikou, Hainan, and the Republic of China. Moreover, the airline has four main hubs, including Beijing, Haikou, Xi’an, and Shenzhen.

Customers can contact the airline’s official team to book and manage a flight booking. Consequently, you will get the best service from flight bookings, cancellations, or changes to finding the best fares.

How Do I Talk to a Customer Executive on Hainan Airlines?

You must be wondering how do I talk to a customer executive on Hainan Airlines. Therefore, consider contacting the team via phone, live chat, email, and social media whenever you are in trouble.

One of the easiest ways to contact the Hainan Airline customer service team is through a phone call. Moreover, you can go through the simple step-by-step guide to speak to an executive when facing flight issues.

  • First, open your web browser and locate the Hainan airline’s official site.
  • Second, select the “Help Center” section.
  • Next, dial the airline’s toll-free helpline number 1 (888) 688-881.
  • After that, you will be shortly connected with an executive to whom you can address your flight concerns.
  • Now choose your desired language.
  • The automated machine will tell you some announcements regarding different flight options.
  • Once you have opted for your flight option, you can wait for the call to be transferred to an executive.
  • Finally, you can now highlight your travel-related queries and seek instant facilitation from experts.

Contact a Flight Representative via Live Chat on Hainan Airlines

Travelers can connect with a flight representative via live chat on Hainan Airlines. Moreover, live chat is the best option to connect instantly with an executive and ask for help.

You can follow the below steps to talk to a representative via live chat on Hainan Airlines.

  • First, open the airline’s official site and click on the “Contact Us” section.
  • Second, you will see multiple options.
  • Select the “live chat” option and continue with the service.
  • Next, drop your message in the chatbox, and you will get an instant solution from the customer service team.
  • The live chat service will help you connect with an executive quickly and receive hand-to-hand solutions in no time.

Send an Email to the Hainan Airlines to Get Help

You can avail the airline’s customer service by sending an email to Hainan Airlines to get help. If you can’t find answers to your queries, contact a representative over email.

  • Explain your flight concern in detail and submit your application to the team.
  • Next, wait for the team to send a reply to your mail.
  • It may take a few hours or more than that to revert.
  • The flight representative will ensure to solve your issues and eliminate all the trouble for your future journey.

Submit the Feedback and Complaint Form to Contact Hainan Airlines

Customers can raise complaints and request a quick response by submitting the feedback and complaint form to contact Hainan Airlines.

Hainan Airlines Office Address

Haikou City, Hainan Province, P.R. China
HNA PLAZA, No. 7 Guoxing Road
Postcode: 570203

All you have to do is follow the steps to send a complaint form and reach out to an executive.

  • First, head out to the airline’s official site on your preferred browser.
  • Second, choose the “Contact Us” section at the bottom of the homepage.
  • You will now find the email address on the Feedback and Complaints survey on the page.
  • At last, you have to select the option to send your feedback or complaint form about your current flight booking. Send your queries or complaints to [email protected] or call on +86-898-95339 for any help.

Flyers can contact the team from Monday to Friday between 08:30-11:30 and 13:30-17:30. Most importantly, the service is closed on weekends and public holidays.

What are the Advantages of Hainan Airlines Customer Service?

Passengers facing trouble booking or customizing flight tickets online/offline can benefit from Hainan Airlines customer service.

  • The best part is the customer service is 24/7 available, so no one has to think about long waiting calls.
  • From booking a flight to canceling trips last minute to asking for the cheapest tickets, the team assists passengers effectively.
  • In addition, the service helps to resolve various travel-related issues. It includes rebooking, changes, cancellations, refunds, baggage, seat selection or upgrades, vacation package deals, etc.

Hainan Airlines FAQs

How do I get in contact with the Hainan team from the US?

Contact the team if you have booked tickets to/from the US and are willing to manage your trip before departure. Moreover, you can receive Hainan Airlines US customer service from experts by calling on 1 (888) 688-881 and seeking assistance.

Does Hainan Airlines offer a live chat service?

Yes, flyers can contact the Hainan team over a live chat window and communicate through customized text messages. You can address your flight concern over the chat box, and an executive will help you throughout. In addition, choose the option on the Help Center page.

How to cancel a flight booked to Canada on Hainan Airlines?

One can easily cancel flights and request a refund before the scheduled flight departure on Hainan Airlines. Moreover, you may avail of Hainan Airline Canada customer service available 24/7 and instantly connect with a team member. The Canadian helpline number is 1-888-688-8813, so call them or send an email to [email protected] and request facilitation. After that, share your flight details and ask them to cancel a booking on your behalf.

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