VivaAerobus Cancel Flight: Policies and Procedures
Viva Aerobus is one of the leading airlines of Mexico. Have you booked flights with VivaAerobus airline? And now you need to cancel them due to some uncertain circumstances? You need to go through the VivaAerobus flight cancellation policy of the airline and the refund policy so that you cancel them without allowing them to cost heavily in your pocket.
VivaAerobus Flight Cancellation Guidelines:
The cancellation policy will help you better understand the correct timing and process of flight cancellation. Here are the guidelines:
- Passengers looking for free cancellation should cancel their ticket between their reservation timing and 24 hours from it.
- If your departure or arrival destination is the United States, you can cancel or change the flight within 24 hours of bookings. Also, remember that your reservation has been made at least a week (7 days) or more before the departure date. You won’t be charged any extra payments.
- Passengers can cancel their flight only when 4 hours or more are left in the flight departure.
- The cancellation fee depends on the fare type and the routes of the flight.
How to Cancel VivaAerobus Flight Ticket?
Are you looking for some easy and simple ways to cancel your VivaAerobus flight, but you are not finding any? We are here to help you out. You can cancel the flight online and offline.
Viva Aerobus Cancel Flight Online
Follow these steps:
- Browse the official website of the airline
- Select the ‘My Flight’ section
- Note, fill up the name (first and last) and the confirmation number. You will find these fields on the left side and at the bottom of the page.
- Now the list of your booking will appear, select the flight that you need to cancel.
- Select the ‘Cancel’ button
- You can also apply for a refund online.
Viva Aerobus Customer Service for Flight Cancellation
For cancellation, as well as a refund, feel free to call the airlines’ representative at any point in time. The toll-free number of the airline is +1-888-978-0366.
- Call this number
- Communicate to the agent that you are in need to cancel the flight ticket
- Assist the agent with your name and the flight confirmation number.
- Then, the agent will let you know about the refund eligibility on your ticket.
- Once you agree with the terms and conditions, they will confirm the cancellation on your behalf.
- Immediately, the customer will receive an email confirming the cancellation and the refund amount, if applicable.
What does Vivaaromus charge to cancel a Flight?
Passengers thinking of canceling a VivaAerobus flight must know about the VivaAerobus refund policy and the cancellation fee they will pay to the airlines. The airline charges as per the following points:
- No cancellation fee applied if you cancel the ticket within the allotted period, that is, 24 hours from the flight bookings
- $80 cancellation fees if you fail to cancel the flight within 24 hours.
- $110 if you cancel your ticket in between 4 to 24 hours.
Still, if the passengers are facing any issues in the cancellation procedure, or are not able to redeem the refund, you are free to call on our number. We provide service to the passengers round the clock.
VivaAerobus Flight Cancellation FAQs:
Can a passenger cancel their VivaAerobus Flight?
The airlines know that plans might change due to any reason or the other. Therefore, they have come up with an easy cancellation policy so that the passengers find it convenient to cancel and get a refund if they cancel the tickets within the risk-free period.
Am I eligible for VivaAerobus Flight Cancellation and also for the refund?
Yes! VivaAerobus offers free cancellations if you request them within 24 hours of purchasing your ticket and at least 7 days before the flight’s departure date. If you do not return within 24 hours, your ticket will be non-refundable. If you can’t use your Interjet flight, you still have a few other possibilities. VivaAerobus allows you to modify the name of your flight, which means you can sell it to someone else and get a refund. More information regarding VivaAerobus’ name change policy can be found below.
How can I contact VivaAerobus Airline?
Contact the airline directly by calling on 1 (866) 359-8482. It’s a toll-free number for the airline.
Is it possible to change my VivaAerobus Flight?
Yes! VivaAerobus allows you to amend your reservation’s flight date, time, and route. Changes to routes can be made via the Call Center or VivaTiendas. You must pay a charge for changing your flight. You can see how much you have to pay in the table below. Fees are charged per segment per person. Therefore a repeat flight will cost twice as much. If the new ticket fare is more than the fare of the original one you purchased, you must pay the fare difference.
How long does VivaAerobus take to initiate the refund?
Well, the airlines might take a certain period to pay the refund back to the passengers. Usually, they require 7 to 10 working days. But your bank accounts might take longer to show the payment reversal amount.
See Also- Fastjet Flight Cancellation